How do I place a return or exchange?
We're sorry you didn't love your Whitestocks Design product. Please reach out to firstname.lastname@example.org with your order number and the products you'd like to exchange or return, and we'll take care of the rest.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, please try to keep the original packaging and use this. You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.